- Completely fill out prescription. Please check all required boxes to ensure your Rx specifications are met. To determine case due date, please click here to refer to the RDC Time Schedule.
- Carefully package your case, including your prescription, and tape box securely shut. We ask that you follow these steps when packing your case:
- Place foam on bottom of box
- Separate models, and secure impressions and bites
- Arrange contents in a plastic bag for proper infection control
- Place foam on top of contents
- Add prescription
- Tape box securely shut
To save money on shipping, send multiple cases in one box. Separate the cases in plastic bags and staple prescription to the outside of each bag for accurate identification.
Click here for more details regarding packaging your cases.
- Once box is securely taped shut, attach RDC preprinted shipping label to top. Please note that you must use a preprinted RDC shipping label to avoid being billed by FedEx at a much higher cost. To request additional preprinted labels or shipping supplies, please contact Customer Service.
- If you are sending a pre-scheduled rush case, write RUSH on the outside of the box/package, as well as on the prescription.
For a list of frequently asked shipping questions, click here.
If you have a question or comment regarding packaging or shipping, please call us toll free at 1-800-321-9943.
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